Alcon Recalls Custom Pak Ophthalmic Procedure Packs Over Sterility Concerns

Alcon has initiated a voluntary recall involving certain Custom Pak Ophthalmic Procedure Packs due to concerns over potential sterility compromises. This regulatory alert primarily affects health care providers who rely on these surgical kits during ophthalmic procedures and supply chain personnel managing inventory. The recall bears significant implications for patient safety and requires immediate attention to prevent harm.

What changed?

On November 24, Alcon issued a notification letter to affected customers recommending a recall of specific Alcon Custom Pak lots. These products, used in a variety of ophthalmic surgical procedures, are suspect due to incomplete pouch seals that might compromise their sterile barrier. Any breach of sterility in surgical instruments significantly increases the risk of microbial contamination, which may lead to ocular infections requiring additional medical intervention.

The FDA has categorized this recall as the most serious kind, warning that continued use of the affected devices could lead to severe injury or even death. This recall underscores the critical importance of sterility in surgical products to maintain patient safety.

Who is affected?

This recall impacts ophthalmic surgeons, surgical centers, hospitals, and health care facilities in the United States that have received or currently stock Alcon Custom Pak units from the affected lots. Supply chain teams and procurement departments in these facilities must immediately identify and address any such products in their inventory.

Alcon Custom Pak is a customer-designed, sterile collection of surgical instruments tailored to meet the needs of ophthalmic surgeries. It is intended solely for use by trained ophthalmic physicians during procedures. The potentially flawed seals on the product pouches could fail to preserve the intended sterile barrier, rendering the instruments unsuitable for safe use.

What steps should affected customers take?

As per Alcon’s recall notification, health care facilities and customers are advised to take the following actions promptly:

  • Review your inventory to identify unused Alcon Custom Pak units from the affected lots.
  • Segregate and dispose of these unused products to prevent inadvertent use.
  • Contact Alcon’s Customer Service at https://notifeye.alcon.com/external/s/ or call 1-800-757-9780 (option 5) to arrange for replacement or further guidance.
  • Ensure this recall notification is forwarded to relevant teams within your organization, as well as any external entities that may have received these products from you.

Why is this recall significant?

Compromised sterility in surgical instruments introduces a serious safety hazard to patients undergoing ophthalmic procedures. Non-sterile instruments can result in microbial contamination, promoting infections that may necessitate additional treatment or surgical revision. Although Alcon has confirmed that, as of December 18, no injuries or deaths have been associated with this recall, adherence to the recall protocol remains essential to safeguarding patient outcomes.

Health care professionals and consumers are also encouraged to report any adverse reactions or issues linked to these devices through FDA’s MedWatch program. Such reporting aids in tracking, analyzing, and mitigating risks associated with medical devices.

What are the implications of this recall?

This recall emphasizes the importance of vigilance in medical device manufacturing and quality control. Surgical facilities, ophthalmic teams, and other stakeholders must act swiftly to inspect their inventories, remove affected Alcon Custom Pak devices, and comply with Alcon’s replacement process. Proactive measures are necessary to prevent undue risks to patients and ensure consistent delivery of safe, effective medical care.

Disclaimer

This communication is provided for informational purposes to clinical, quality, and regulatory teams. It does not constitute legal advice. Always consult authoritative sources or professionals for regulatory guidance.

Mandatory FDA Announcement Line

For full information about the FDA announcement, see the link below.
https://www.fda.gov/medical-devices/medical-device-recalls-and-early-alerts/custom-surgical-pack-recall-alcon-removes-custom-pak-ophthalmic-procedure-packs