Job Description
Job Title: Product Analyst – Surveillance II
Location: Minnetonka, MN
Duration: 6 Months
Shift: 8:00 AM – 4:00 PM
Job Summary
The Product Analyst – Surveillance II is responsible for supporting post-market surveillance activities for medical devices. This includes evaluating adverse events, handling product complaints, and ensuring regulatory compliance through accurate reporting and analysis.
Key Responsibilities
- Perform various functions within the Post-Market Surveillance department
- Review, classify, and determine outcomes for:
- Adverse events
- Product complaints
- Assess seriousness, causality, and regulatory reportability of reported issues
- Prepare and submit Medical Device Reports (MDRs) to regulatory authorities, including FDA and international regions (e.g., Europe, Hong Kong)
- Manage product experience data and support complaint investigations
- Ensure compliance with regulatory standards and internal procedures
Required Skills & Experience
- 3–5 years of experience in:
- Post-market surveillance
- Medical device or pharmaceutical industry
- At least 1 year of experience with:
- FDA MDR reporting
- International (OUS) regulatory reporting
- Medical device lifecycle
- Regulatory requirements including:
- 21 CFR Part 820 (Quality System Regulation), 21 CFR Part 198 (Complaint Files), 21 CFR Part 803 (Medical Device Reporting)
- Experience in complaint handling and investigation processes
- Proficiency in Microsoft Office Suite
Education Requirements
- Bachelor’s degree in Healthcare, Life Sciences, or a related field Or Associate degree with relevant experience in:
- Complaint handling
- Medical device reporting
- Product analysis
Preferred Qualifications
- Experience with MDR reporting for both:
- U.S. (FDA)
- International regions (e.g., Europe, Hong Kong)